Frequently asked questions

Call 931-340-7006 or send the contact form. Tell us the address, what is going on and when the tank was last pumped. We call back to agree on a time. Sending the form does not lock in a time until we confirm it with you.

Call rather than using the form. We will tell you honestly how soon we can be there. While you wait, stop running water so the backup does not get worse.

Clarksville and the rest of Montgomery County, including Pleasant View and Adams. See where we work. If you are near the line, call with the address.

Not always for a routine pump-out, as long as the gate is open, pets are inside and we know where the lids are. For inspections and repairs we prefer that someone is there so we can talk through what we find.

We check permit drawings first, then probe and dig. Locating and uncovering lids takes time and is priced separately. Many owners have us add risers so it never happens again.

Yes. If we find something beyond the job you booked, we explain it and give you the price first. Nothing extra happens without your OK.

Published national data puts most pump-outs between about $292 and $565. Tank size, access and disposal fees move the number. See the cost page for the ranges and what drives them; we quote your job before we start.

Yes. You get a written record of the date, the tank serviced, what we saw and anything we recommend. Keep it with your house papers; the next buyer or technician will want it.

Our guidance follows the EPA's SepticSmart material, Penn State Extension and Tennessee's TDEC rules, plus what we see in local tanks. Rules change, so we check what currently applies before permit work.