Review the findings
Ask which parts of the system were evaluated and what evidence supports the conclusion. Obtain the written assessment and identify any limitations, inaccessible components or further tests needed.
Compare real alternatives
If repair and replacement are both proposed, ask what each resolves and what uncertainty remains. Clarify design, permitting, site constraints, access, restoration and who is responsible for each stage.
Set expectations
Get scope changes, payment milestones and any written warranty directly from the contractor. Do not treat a verbal performance promise as equivalent to documented terms or an approved design.
Before booking
Bring previous system plans and repair records; they can help explain the current layout and avoid assumptions about where new work is feasible.